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FAQ's
How do I obtain a catalog?
You can order our comprehensive catalog — the Bluebook Volume IV — through our secure 24-hour catalog order line at 800-558-0119, Ext. 119 or by contacting White River Sales Support. The cost is $15 — includes this priority shipping — and we accept VISA, MasterCard or a personal check. Other literature showcasing our products is available at no charge. Please allow up to 4 weeks for bulk delivery of complimentary literature.
Where can I get samples?
- 4" moulding samples - Mon Reale® Ornamentally Embossed, Traditional - are available on a "per job" basis from a White River™ Representative.
- Sample requests up to 10 pieces are shipped free of charge. Please speak to White River Sales Support about any large sample requests.
- Authentic Handcarved™ and Adornments™ woodcarvings are not available as complimentary samples.
- Samples of Adornments™ lineal mouldings are available for sale — minimum 1' lengths.
How do I get pricing and lead times for White River products?
Prompt shipment on most stock items — 5 business days. Contact your local White River Dealer for specific lead times and delivery arrangements.
Our National Price List is available Online — Please note that prices may vary based on location, specifications, or freight.
How do I locate a local dealer?
The White River™ brand is sold thru a 500-dealer network nationally and abroad. White River™ Dealers can be located on our website under "Find a Dealer" or by contacting a White River™ Representative.
How do I become a White River Hardwoods Distributor or Dealer?
White River™ sells through stocking distributors. Distributors are required to maintain an inventory of White River products and sell to retail dealers exclusively. To become a Dealer, contact White River to locate a Distributor in your area.
What types of wood species do you offer?
- Mon Reale®, Ornamentally Embossed™, and Traditional Mouldings are stocked in Poplar; a small selection of Ornamentally Embossed™ and Traditional Mouldings are stocked in Red Oak as denoted.
- Authentic Handcarved® woodcarvings are available in Lindenwood.
- Adornments for Cabinetry and Furniture™ are available in Maple and Cherry.
- Custom species are available upon request — ask your White River™ representative for more information on custom species, design, and work.
Does White River Hardwoods do custom work?
In some instances, custom work, a larger profile, a historic moulding, or a specific species is required. Custom work is available for both hardwood mouldings and woodcarvings. Ask your White River representative for more information about custom work.
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